Award-winning customer service : 101 ways to guarantee great performance
by
Evenson, Renee
Title
:
Award-winning customer service : 101 ways to guarantee great performance
Award-winning customer service : One hundred and one ways to guarantee great performance
Author
:
Evenson, Renee
ISBN
:
9780814474549
Personal Author
:
Evenson, Renee
Publication Information
:
New York : Mc Graw Hill , 2007.
Physical Description
:
xvii, 232 p. ; 23 cm.
Subject Term
:
Customer services
Employees -- Training of
Customer relations