Satisfaction : how every great company listens to the voice of the customer
by
Denove, Chris.
Title
:
Satisfaction : how every great company listens to the voice of the customer
Author
:
Denove, Chris.
Power, James D.
ISBN
:
9781591841647
Personal Author
:
Denove, Chris.
Publication Information
:
New York : Portfolio, 2006.
Physical Description
:
xxi, 266 p. : ill. ; 24 cm.
General Note
:
Includes index.
Subject Term
:
Consumer satisfaction
Marketing - Research
Customer relations
Added Author
:
Power, James D.