Virtual reference service : from competencies to assessment
Title
: 
Virtual reference service : from competencies to assessment

ISBN
: 
9781555705282

Publication Information
: 
New York : Neal Schuman, c2008.

Physical Description
: 
xi, 206 p. ; 23 cm.

Subject Term
: 
Electronic reference services (Libraries)
 
Reference services (Libraries) -- Information technology
 
Electronic reference service (Libraries) -- Study and teaaching
 
Reference librarians -- Effect of techonological innovation on.
 
Electronic references services