Tactical transparency : hoe leaders can leverage social media to maximize value and build their brand
by
 
Holtz, Shel

Title
: 
Tactical transparency : hoe leaders can leverage social media to maximize value and build their brand

Author
: 
Holtz, Shel
 
Havens, John C.

ISBN
: 
9780470293706

Personal Author
: 
Holtz, Shel

Publication Information
: 
San Francisco : Jossey-Bass, c2009.

Physical Description
: 
xiv, 297 p. ; 24 cm.

Subject Term
: 
Customers relations -- management
 
Social media
 
Interactive marketing
 
Business communication -- blogs
 
Internet marketing -- management

Added Author
: 
Havens, John C.