Lean six sigma for the office
by
 
Martin, James W.

Title
Lean six sigma for the office

Author
Martin, James W.

ISBN
9781420068795

Personal Author
Martin, James W.

Publication Information
Boca Raton : CRC Press, c2009.

Physical Description
xxii, 339 p. ; 24 cm.

Subject Term
Total quality management
 
Six sigma (Quality control standard)
 
Office management
 
Service industries -- quality control


LibraryItem BarcodeMaterial TypeShelf Number
Perpustakaan Kuala Lumpur39292004013916Adult Reference(R)658.4013/MAR