The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service
by
 
Rickenbacher, Colleen A.

Title
: 
The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service

Author
: 
Rickenbacher, Colleen A.
 
Scannell, Edward E.

ISBN
: 
9780071745093

Personal Author
: 
Rickenbacher, Colleen A.

Publication Information
: 
New York : McGraw-Hill, c2010.

Physical Description
: 
260 p. ; 24 cm.

Subject Term
: 
Management games
 
Interpersonal relations
 
Customer relations
 
Communication in management

Added Author
: 
Scannell, Edward E.