Dealing with difficult people for rookies
by
 
Kay, Frances

Title
: 
Dealing with difficult people for rookies

Author
: 
Kay, Frances

ISBN
: 
9780462099781

Personal Author
: 
Kay, Frances

Publication Information
: 
London : Marshall Cavendish, c2010.

Physical Description
: 
168 p. : ill. ; 24 cm.

General Note
: 
Includes index.

Subject Term
: 
Interpersonal relations
 
Psychology, Industrial
 
Problems employees