Customer once client forever : 12 tools for building lifetime business relationships
by
Buckingham, Richard
Title
:
Customer once client forever : 12 tools for building lifetime business relationships
Author
:
Buckingham, Richard
ISBN
:
9780938721826
Personal Author
:
Buckingham, Richard
Publication Information
:
Washington : The Kiplinger Washington Editors, inc. 2001
Physical Description
:
xxiii, 285 p. ; 24 cm.
General Note
:
Includes bibliographical references and index
Subject Term
:
Customer services - United States
Consumer satisfaction - United States