The communication problem solver : simple tools and techniques for busy managers
by
Carroll, Nannette Rundle.
Title
:
The communication problem solver : simple tools and techniques for busy managers
Author
:
Carroll, Nannette Rundle.
ISBN
:
9780814413081
Personal Author
:
Carroll, Nannette Rundle.
Publication Information
:
New York, N.Y. : American Management Association, c2010.
Physical Description
:
xvi, 284 p. ; 23 cm.
General Note
:
Includes index.
Contents
:
The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!
Subject Term
:
Communication in management.
Problem solving.
Interpersonal communication.
| Library | Item Barcode | Material Type | Shelf Number |
|---|
| Perpustakaan Kuala Lumpur | 39292004211302 | Adult Bussiness & Economic (openshelf) | 658.45/CAR |
| Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail | 39292004239111 | Adult Bussiness & Economic (openshelf) | 658.45/CAR |