Protecting main street : measuring the customer experience in financial services for business and public policy
by
Lubin, Paul C.
Title
:
Protecting main street : measuring the customer experience in financial services for business and public policy
Author
:
Lubin, Paul C.
ISBN
:
9780415996013
Personal Author
:
Lubin, Paul C.
Publication Information
:
New York : Routledge, 2011.
Physical Description
:
xvi, 109 p. : ill. ; 24 cm.
Subject Term
:
Consumer credit - United States
Mortgage loans - United States
Bank loans - United States
Financial institutions - Customer service
| Library | Item Barcode | Material Type | Shelf Number |
|---|
| Perpustakaan Kuala Lumpur | 39292004207270 | Adult Reference | (R)332.170688/LUB |