Benchmarking staff performance : how staff departments can enhance rheir value to the customer
by
 
Fitz-enz, Jac

Title
Benchmarking staff performance : how staff departments can enhance rheir value to the customer

Author
Fitz-enz, Jac

ISBN
9781555425739

Personal Author
Fitz-enz, Jac

Publication Information
California : Jossey-Bass Publishers, 1993.

Physical Description
218p.

General Note
20mar97

Subject Term
Organizational effectiveness
 
Benchmarking (Management)