The quality movement: What total quality management is really all about!
by
Drummond, Helga
Title
:
The quality movement: What total quality management is really all about!
Author
:
Drummond, Helga
ISBN
:
9780749407537
Personal Author
:
Drummond, Helga
Publication Information
:
London : Kogan Page, 1992.
Physical Description
:
160p.
General Note
:
may93
Subject Term
:
Total quality management
Customer relations