Delighting your customers
by
Owton, Avril
Title
:
Delighting your customers
Author
:
Owton, Avril
ISBN
:
9781408139929
Personal Author
:
Owton, Avril
Publication Information
:
London A&C Black Publishers 2011.
Physical Description
:
144 p. 20cm.
Subject Term
:
Customer services
Public relations
Small business