Customer service management training 101 : quick and easy techniques that get great results
by
Evenson, Renee, 1951-
Title
:
Customer service management training 101 : quick and easy techniques that get great results
Author
:
Evenson, Renee, 1951-
ISBN
:
9780814417157
Personal Author
:
Evenson, Renee, 1951-
Publication Information
:
New York : AMACOM, 2012.
Physical Description
:
ix, 214 p. ; 24 cm.
General Note
:
Includes index.
Subject Term
:
Customer services -- Management.
Executives -- Training of.
Time management.
Leadership.
Communication in management.
| Library | Item Barcode | Material Type | Shelf Number | Status |
|---|
| Perpustakaan Kuala Lumpur | 39292004245590 | Adult Bussiness & Economic (openshelf) | 658.31245/EVE | Economy & Business |