How to turn customer service into customer sales
by
Katz, Bernard.
Title
:
How to turn customer service into customer sales
Author
:
Katz, Bernard.
ISBN
:
9780844231709
Personal Author
:
Katz, Bernard.
Publication Information
:
Lincolnwood, Ill., U.S.A. : NTC Business Books, 1988, c1987.
Physical Description
:
168 p. : ill. ; 24 cm.
General Note
:
Includes index.
Subject Term
:
Customer services.
Customer relations.