Introduction -- Part 1. Three main cross-cultural management challenges -- 1. Does culture really matter? -- 2. Dealing with culture shock and emotional stress -- 3. When in Rome, shall I do as the Romans do? -- Part 2. Theoretical foundations of international and cross-cultural management -- 4. Objectives of cross-cultural management -- 5. How does culture influence management? -- Part 3. Improving your cross-cultural management skills -- 6. Cross-cultural competence: how can I learn and improve it? -- Part 4. Guidelines for the successful international manager -- 7. Communicating effectively across cultures -- 8. International negotiations and solving cross-cultural conflicts -- 9. Successful leadership across cultures -- 10. Creating successful cross-cultural training programs -- 11. Challenges beyond culture when living and working overseas -- Appendix -- Notes -- References -- Index.