The four phases of project management -- The cast of characters -- A written charter -- Dealing with a project's fuzzy front end -- Performing a project premortem -- Will project creep cost you-or create value? -- Setting priorities before starting your project -- Boost productivity with time-boxing -- Scheduling the work -- A rush to failure? -- Getting your project off on the right foot -- The discipline of teams, effective project meetings -- The adaptive approach to project management -- Why good projects fail anyway.