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The handbook for managing customer satisfaction

by

Cartwright, Roger

Title

:

The handbook for managing customer satisfaction

Author

:

Cartwright, Roger

Green, George

ISBN

:

9788187233473

Personal Author

:

Cartwright, Roger

Publication Information

:

Infinity Books 2001

Physical Description

:

xiv, 209 p. ; 21 cm.

Subject Term

:

Customer satisfaction

Added Author

:

Green, George