Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by
Grandey, Alicia
Title
:
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Organization and management ;
Author
:
Grandey, Alicia
Diefendorff, James
Rupp, Deborah E., 1975-
ISBN
:
9781848729490
Publication Information
:
New York : Routledge Academic, 2013 .
Physical Description
:
xix, 323 p. : ill. ; 24 cm.
Series
:
Organization and management ; 48
Subject Term
:
Nonverbal communication in the workplace.
Employees - Attitudes
Customer relations.
Interpersonal relations.
Psychology, Industrial.
Added Author
:
Grandey, Alicia
Diefendorff, James
Rupp, Deborah E., 1975-
| Library | Item Barcode | Material Type | Shelf Number | Status |
|---|
| Perpustakaan Kuala Lumpur | 39292004338889 | Adult Non-fiction Book | 331.256/EMO | Open shelf |