Managing the new customer relationship : strategies to engage the social customer and build lasting value
by
 
Gordon, Ian, 1952 June 19-

Title
Managing the new customer relationship : strategies to engage the social customer and build lasting value

Author
Gordon, Ian, 1952 June 19-

ISBN
9781118092217

Personal Author
Gordon, Ian, 1952 June 19-

Publication Information
Mississauga, Ont. : J. Wiley & Sons Canada, 2013.

Physical Description
xx, 327 p. : ill. ; 25 cm.

Subject Term
Relationship marketing.
 
Customer relations -- Management.
 
Social media -- Marketing.


LibraryItem BarcodeMaterial TypeShelf NumberStatus
Perpustakaan Kuala Lumpur39292004352184Adult Bussiness & Economic (openshelf)658.812/GOREconomy & Business
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul39292004324968Adult Bussiness & Economic (openshelf)658.812/GOROpen shelf
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail39292004257486Adult Bussiness & Economic (openshelf)658.812/GOREconomy & Business