Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior
by
 
Patterson, Kerry, 1946-

Title
: 
Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior

Author
: 
Patterson, Kerry, 1946-

ISBN
: 
9780071829311

Personal Author
: 
Patterson, Kerry, 1946-

Publication Information
: 
New York : McGraw-Hill, [2013]

Physical Description
: 
xix, 275 p. : ill. ; 23 cm.

Subject Term
: 
Interpersonal confrontation.
 
Interpersonal communication.
 
Interpersonal relations.
 
Communication in management.
 
Communication in organizations.
 
Social Welfare


LibraryItem BarcodeMaterial TypeShelf Number
Perpustakaan Kuala Lumpur39292004381086Adult Bussiness & Economic (openshelf)302/PAT