Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement
by
 
Paharia, Rajat

Title
Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement

Author
Paharia, Rajat

ISBN
9780071813372

Personal Author
Paharia, Rajat

Publication Information
New York : McGraw-Hill, [2013]

Physical Description
xv, 281 p. ; 24 cm

Subject Term
Brand Loyalty
 
Customer relations.
 
Marketing -- Management.
 
Corporate culture.
 
Organizational behavior.


LibraryItem BarcodeMaterial TypeShelf Number
Perpustakaan Kuala Lumpur39292004381027Adult Bussiness & Economic (openshelf)658.812/ PAH
Perpustakaan Kuala Lumpur39292004381280Adult Bussiness & Economic (openshelf)658.812/ PAH