The customer service survival kit : what to say to defuse even the worst customer situations
by
Gallagher, Richard s
Title
:
The customer service survival kit : what to say to defuse even the worst customer situations
Author
:
Gallagher, Richard s
ISBN
:
9780814431832
Personal Author
:
Gallagher, Richard s
Publication Information
:
New York : AMACOM American Management Association, [2013]
Physical Description
:
xvi, 189 p. ; 23 cm
Subject Term
:
Customer services.
Customer relations.
| Library | Item Barcode | Material Type | Shelf Number | Status |
|---|
| Perpustakaan Kuala Lumpur | 39292004381035 | Adult Bussiness & Economic (openshelf) | 658.812/GAL | Economy & Business |
| Perpustakaan Kuala Lumpur | 39292004381063 | Adult Bussiness & Economic (openshelf) | 658.812/GAL | Economy & Business |