What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you say
by
Greenberger, Leonard S.
Title
:
What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you say
Author
:
Greenberger, Leonard S.
ISBN
:
9780071806435
Personal Author
:
Greenberger, Leonard S.
Publication Information
:
New York : McGraw-Hill, 2013.
Physical Description
:
xxix, 224 p. ; 23 cm
Subject Term
:
Business communication.
Truthfulness and falsehood.
Communication - Psychological aspects
| Library | Item Barcode | Material Type | Shelf Number |
|---|
| Perpustakaan Kuala Lumpur | 39292004353543 | Adult Bussiness & Economic (openshelf) | 658.45/GRE |