Service management: the new paradigm in hospitality
by
 
Kandampully, Jay

Title
Service management: the new paradigm in hospitality

Author
Kandampully, Jay

ISBN
9781862505094

Personal Author
Kandampully, Jay

Publication Information
Australia: Hospitality Press, 2002

Physical Description
380 p. , 25cm

General Note
Includes bibliographical references and index

Subject Term
Hospitality industry - Management
 
Leisure industry - management
 
Hotel management


LibraryItem BarcodeMaterial TypeShelf NumberStatus
Perpustakaan Kuala Lumpur39292002743779Adult Non-fiction Book647.94068/KANOpen shelf