Difficult conversations : craft a clear message manage emotions focus on a solution
Title
: 
Difficult conversations : craft a clear message manage emotions focus on a solution
 
20 minute manager series.

ISBN
: 
9781633690783

Publication Information
: 
Boston, Massachusetts : Harvard Business Review Press, 2016.

Physical Description
: 
ix, 110 p. ; 18 cm.

Series
: 
20 minute manager series.

Subject Term
: 
Interpersonal communication.
 
Business communication.