Managing and Motivating Content Center Employees
by
Carlow, Malcolm
Title
:
Managing and Motivating Content Center Employees
Author
:
Carlow, Malcolm
ISBN
:
9780071388887
Personal Author
:
Carlow, Malcolm
Publication Information
:
New York: Mc Graw Hill, 2003
Physical Description
:
297 p. 24 cm
Subject Term
:
Call centers - Personnel management
Customer services - Management