Effective Difficult Conversations : A Step-By-Step Guide
by
Soehner, Catherine
Title
:
Effective Difficult Conversations : A Step-By-Step Guide
Author
:
Soehner, Catherine
ISBN
:
9780838914953
Personal Author
:
Soehner, Catherine
Publication Information
:
Chicago : ALA Editions, an imprint of the American Library Association, 2017.
Physical Description
:
xiv, 111 p. : ill. ; 23 cm
Subject Term
:
Library personnel management -- -- Handbooks, manuals, etc
Conflict management -- -- Handbooks, manuals, etc
Communication in library administration -- -- Handbooks, manuals, etc
Business communication -- -- Handbooks, manuals, etc
Interpersonal communication -- -- Handbooks, manuals, etc