CUSTOMER RELATIONSHIP MANAGEMENT: CONCEPTS AND CASES
by
 
Rai, Alok Kumar, author.

Title
: 
CUSTOMER RELATIONSHIP MANAGEMENT: CONCEPTS AND CASES

Author
: 
Rai, Alok Kumar, author.

ISBN
: 
9788120346956

Personal Author
: 
Rai, Alok Kumar, author.

Edition
: 
SECOND EDITION

Physical Description
: 
xiv, 501 pages : illustrations ; 24 cm

General Note
: 
Includes index

Subject Term
: 
Customer relations -- Management
 
Customer relations -- Management -- Case studies


LibraryItem BarcodeMaterial TypeShelf Number
Pustaka KL @ Keramat39292005111225Adult Non-fiction Book658.812 23