CRM at the speed of light : capturing and keeping customersin internet real time
by
 
Greenberg, Paul

Title
: 
CRM at the speed of light : capturing and keeping customersin internet real time

Author
: 
Greenberg, Paul

ISBN
: 
9780072224160

Personal Author
: 
Greenberg, Paul

Publication Information
: 
Berkeley, California : McGraw-Hill, c2002

Physical Description
: 
480 p. ; 24 cm

General Note
: 
Includes index

Subject Term
: 
Customer relations - Management


LibraryItem BarcodeMaterial TypeShelf Number
Perpustakaan Kuala Lumpur39292002087417Adult Reference658.812/GRE