Customer management excellence
by
Faulkner, Mike
Title
:
Customer management excellence
Author
:
Faulkner, Mike
ISBN
:
9780470848531
Personal Author
:
Faulkner, Mike
Publication Information
:
England : John Wiley & Sons, 2003
Physical Description
:
216 p. ; 23 cm
Subject Term
:
Customers relations - Great Britain
Customers relations - Great Britain - Case Studies