Managing customer relationships : a strategic framework
by
 
Peppers, Don

Title
: 
Managing customer relationships : a strategic framework

Author
: 
Peppers, Don

ISBN
: 
9780471485902

Personal Author
: 
Peppers, Don

Publication Information
: 
New Jersey : John Wiley & Sons, 2004

Physical Description
: 
516 p. ; 26 cm

Subject Term
: 
Customer relations - Management


LibraryItem BarcodeMaterial TypeShelf NumberStatus
Perpustakaan Kuala Lumpur39292003341298Adult Reference(R) 658.8/PEPReference Material