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Business process mapping

by

Jacka, J. Mike

Title

:

Business process mapping

Author

:

Jacka, J. Mike

Keller, Paulette J.

ISBN

:

9780471079774

Personal Author

:

Jacka, J. Mike

Publication Information

:

New York : John Wiley & Sons, Inc., 2002

Physical Description

:

xv, 300 p. ; 24 cm.

General Note

:

Includes index

Subject Term

:

Consumer satisfation

Customer relations

Added Author

:

Keller, Paulette J.

Library	Item Barcode	Material Type	Shelf Number	Status
Perpustakaan Kuala Lumpur	39292001878337	Adult Reference	(R) 658.812/JAC	Reference Material