They just don't get it! : changing resistance into understanding
by
 
Yerkes, Leslie, 1958-

Title
They just don't get it! : changing resistance into understanding

Author
Yerkes, Leslie, 1958-

ISBN
9781576753286

Personal Author
Yerkes, Leslie, 1958-

Publication Information
San Fransisco : BK, 2005.

Physical Description
149 p. : ill. ; 23 cm.

Subject Term
Communication in management
 
Influence (Psychology)
 
Persuasion (Psychology)