Why customers do what they do
by
 
Cohen, Marshall

Title
Why customers do what they do

Author
Cohen, Marshall

ISBN
9780071460361

Personal Author
Cohen, Marshall

Publication Information
New York : McGraw-Hill, c2006.

Physical Description
vii, 184 p. : ill. ; 24 cm.

General Note
Includes index.

Contents
Connecting with a moving target -- Do you BOGO? -- We finally got a piece of the pie -- Formulating your value equation -- The thinning middle -- The supersizing of America -- Did you just call me ma'am? -- The five E's of marketing -- Marketing strategies for the future -- An action plan for fulfilling customer.

Subject Term
Consumer behavior