The customer differential : the complete guide to implementing
by
Nykamp, Melinda
Title
:
The customer differential : the complete guide to implementing
Author
:
Nykamp, Melinda
ISBN
:
9780814406229
Personal Author
:
Nykamp, Melinda
Publication Information
:
New York : American Management Association 2001
Physical Description
:
x, 212 p. ; 23 cm.
General Note
:
Includes index
Subject Term
:
Customer relations - Management
Data mining