The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition
by
 
Ranadive, Vivek.

Title
The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition

Author
Ranadive, Vivek.

ISBN
9780071450140

Personal Author
Ranadive, Vivek.

Publication Information
New York : McGraw-Hill, c2006.

Subject Term
Real-time data processing -- Management
 
Business -- Data processing -- Management
 
Selling
 
Customer services
 
Consumer satisfaction