Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
by
Naylor, Mary
Title
:
Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
Author
:
Naylor, Mary
Greco, Susan
ISBN
:
9780658001444
Personal Author
:
Naylor, Mary
Publication Information
:
New York : McGraw-Hill 2002
Physical Description
:
xvii, 233 p. ; 24 cm.
General Note
:
Includes bibliographical references and index
Subject Term
:
Consumer satisfaction
Marketing
Added Author
:
Greco, Susan
| Library | Item Barcode | Material Type | Shelf Number | Status |
|---|
| Perpustakaan Kuala Lumpur | 39292002122800 | Adult Non-fiction Book | 658.812/NAY | Being fixed/mended |