When customers talk
by
 
Gross , Scoot T.

Title
: 
When customers talk

Author
: 
Gross , Scoot T.

ISBN
: 
9780793195190

Personal Author
: 
Gross , Scoot T.

Publication Information
: 
Chicago : Dearborn Trade Pub., c2005.

Physical Description
: 
xi, 207 p. ; 23 cm.

General Note
: 
Includes index.

Subject Term
: 
Customer relations
 
Customer services


LibraryItem BarcodeMaterial TypeShelf Number
Perpustakaan Jabatan39292004061945Adult Non-fiction Book658.812/GRO