Love thy customer: creating delight, preventing dissatisfaction and pleasing your hardest to please customers
by
Brinkman, Rick
Title
:
Love thy customer: creating delight, preventing dissatisfaction and pleasing your hardest to please customers
Author
:
Brinkman, Rick
Kirschner, Rick
ISBN
:
9780071448024
Personal Author
:
Brinkman, Rick
Publication Information
:
New York: McGraw-Hill, c2006.
Physical Description
:
133 p. ; 24 cm.
ix, 133 p. ; 24 cm.
Subject Term
:
Customer relations
Customer services
Added Author
:
Kirschner, Rick