Customer relationship management : a database approach
by
 
Kumar, V.

Title
: 
Customer relationship management : a database approach

Author
: 
Kumar, V.
 
Reinartz, Werner J.

ISBN
: 
9780471271338

Personal Author
: 
Kumar, V.

Publication Information
: 
New Jersey : Wiley , 2006.

Physical Description
: 
324 p. ; 26 cm.

Subject Term
: 
Customer relations -- Management
 
Database marketing

Added Author
: 
Reinartz, Werner J.


LibraryItem BarcodeMaterial TypeShelf NumberStatus
Perpustakaan Kuala Lumpur39292004056940Adult Reference658.8120285574/KUMMaterial being cataloged