Employee management and customer service in the retail industry
by
 
Heil, Gary

Title
: 
Employee management and customer service in the retail industry

Author
: 
Heil, Gary
 
Thomas , Chris

ISBN
: 
9780471723240

Personal Author
: 
Heil, Gary

Publication Information
: 
New Jersey : John Wiley , 2006.

Physical Description
: 
190 p. ; 23 cm.

General Note
: 
Includes index.

Subject Term
: 
Retail trade -- Personnel management
 
Retail trade -- Employees

Added Author
: 
Thomas , Chris


LibraryItem BarcodeMaterial TypeShelf NumberStatus
Perpustakaan Kuala Lumpur39292004056921Adult Reference658.8700683/HEIMaterial being cataloged