Assessing business excellence : A guide to self-assessment
by
Porter, Les
Title
:
Assessing business excellence : A guide to self-assessment
Author
:
Porter, Les
Tanner, Steve
ISBN
:
9780750624794
Personal Author
:
Porter, Les
Publication Information
:
Oxford : Butterworth Heinemann, c1996.
Physical Description
:
x, 278p. ; 24 cm.
Subject Term
:
Total quality management
Quality control -- Standards
Self-evaluation
Added Author
:
Tanner, Steve