Built for use : driving profitability through the user experince
by
 
Donoghue, Karen

Title
: 
Built for use : driving profitability through the user experince

Author
: 
Donoghue, Karen

ISBN
: 
9780071383042

Personal Author
: 
Donoghue, Karen

Publication Information
: 
New York : McGraw Hill, 2002

Physical Description
: 
xxvi, 262 p. ; 23 cm.

General Note
: 
Includes bibliographical references and index

Subject Term
: 
Customer service - Management
 
Customer relations - Management
 
Consumer satisfaction


LibraryItem BarcodeMaterial TypeShelf Number
Perpustakaan Kuala Lumpur39292002111233Adult Reference658.812/DON