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Cover image for The customer experience edge :   technology and techniques for delivering an enduring, profitable and positive experience to your customers
Soudagar, Reza Iyer, Vinay Hildebrand, Volker
2012
Perpustakaan Kuala Lumpur
ISBN 
9780071786973
Excerpt: 
Customer services - Technological innovations
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Cover image for Auditing social media:   a governance and risk guide
Scott, Peter R Jacka, J. Mike.
2011
Perpustakaan Kuala Lumpur
ISBN 
9781118061756
Excerpt: 
Customer relations -- Technological innovations.
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Cover image for Social media playbook for business : reaching your online community with Twitter, Facebook, Linkedin, and more
Funk, Tom, 1965-
2011
Perpustakaan Kuala Lumpur
ISBN 
9780313386268
Excerpt: 
Customer relations -- Technological innovations
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Cover image for Social network analysis in telecommunications
Reis Pinheiro, Carlos Andre, 1940-
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780470647547
Excerpt: 
Customer relations -- Technological innovations.
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Cover image for Pre-commerce : how companies and customers are transforming business together
Pearson, Bob, 1962- Zehr, Dan
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780470928448
Excerpt: 
Customer relations -- Technological innovations
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Cover image for Infinite possibility : creating customer value on the digital frontier
Pine, B. Joseph. Korn, Kim. C.
2011
Perpustakaan Kuala Lumpur
ISBN 
9781605095639
Excerpt: 
Technological innovations -- Management.
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Cover image for Outside innovation : how your customers will co-design your campany's future
Seybold, Patricia B.
2006
Perpustakaan Jabatan
ISBN 
9780061135903
Excerpt: 
Outside innovation : how your customers will co-design your campany's future Seybold, Patricia B.
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Davis , Mark M.
2003
Perpustakaan Kuala Lumpur
Excerpt: 
Service Industries - Technological Innovations - Management
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Cover image for The cluetrain manifesto
Levine, Rick ... [et al]
2000
ISBN 
9780738202440
Excerpt: 
Customer relations technilogical innovations
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