Limit Search Results
Author
Price, Bill
(6)
David Jaffe
(5)
Buchanan, Richard W.
(3)
Jacka, J. Mike
(3)
Zanetti, Daniel.
(3)
Format
Books
(74)
Language
Library
Shelf Location
Publication Date
-
Subject
Consumer satisfaction
(46)
Customer relations
(29)
Customer services
(22)
Customer satisfaction
(7)
Customer services -- Management
(7)
Switch to list view
Switch to thumbnail view
74 Results Found Subscribe to search results
000000000000PKL
Print
Cover image for Business process mapping : improving customer satisfaction
Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
Perpustakaan Kuala Lumpur
ISBN 
9780470444580
Excerpt: 
Business process mapping : improving customer satisfaction / Jacka, J. Mike
Relevance: 
0.9926
Available:
Cover image for Business process mapping : improving customer satisfaction
Business process mapping : improving customer satisfaction
Jacka, J. Mike
2009
ISBN 
9780470444580
Excerpt: 
Business process mapping : improving customer satisfaction / Jacka, J. Mike
Relevance: 
0.9926
Available:
Cover image for The handbook for managing customer satisfaction
The handbook for managing customer satisfaction
Cartwright, Roger Green, George
2001
ISBN 
9788187233473
Excerpt: 
The handbook for managing customer satisfaction Cartwright, Roger
Relevance: 
0.9926
Available:
Cover image for 101 WAYS TO BOOST CUSTOMER SATISFACTION
101 WAYS TO BOOST CUSTOMER SATISFACTION
Excerpt: 
101 WAYS TO BOOST CUSTOMER SATISFACTION
Relevance: 
0.9919
Available:
Cover image for Customer satisfaction measurement for ISO 9000:2000
Customer satisfaction measurement for ISO 9000:2000
Hill, Nigel Self, Bill Roche, Greg
2002
ISBN 
9780750655132
Excerpt: 
Customer satisfaction measurement for ISO 9000:2000 Hill, Nigel
Relevance: 
0.8686
Available:
Cover image for Streamlined process improvement : the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits
Streamlined process improvement : the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits
Harrington, H. J. (H. James)
2012
Perpustakaan Kuala Lumpur
ISBN 
9780071768634
Excerpt: 
, increase customer satisfaction, and boost profits / Harrington, H. J. (H. James)
Relevance: 
0.7446
Available:
Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082425
Excerpt: 
Delivering satisfaction and service quality : a customer-based approach for libraries / Hernon
Relevance: 
0.7446
Available:
Cover image for Satisfaction : how every great company listens to the voice of the customer
Satisfaction : how every great company listens to the voice of the customer
Denove, Chris. Power, James D.
2006
ISBN 
9781591841647
Excerpt: 
Satisfaction : how every great company listens to the voice of the customer / Denove, Chris.
Relevance: 
0.7446
Available:
Cover image for Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysia
Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysia
Ahmad Khir Mohammad
2002
Perpustakaan Kuala Lumpur
Excerpt: 
Quality management in road maintenance towards total customer satisfaction in City Hall Kuala
Relevance: 
0.7446
Available:
Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2001
Perpustakaan Kuala Lumpur
ISBN 
9780838907894
Excerpt: 
Delivering satisfaction and service quality : a customer-based approach for libraries / Hernon
Relevance: 
0.7446
Available:
Cover image for Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Johnson, Michael D. (Michael David) Gustafsson, Anders, 1964-
2000
ISBN 
9780787953102
Excerpt: 
Improving customer satisfaction, loyalty, and profit : an integrated measurement and management
Relevance: 
0.7446
Available:
Cover image for Measuring customer satisfaction : survey design, use, and statistical analysis methods
Measuring customer satisfaction : survey design, use, and statistical analysis methods
Hayes, Bob E., 1963-
1998
ISBN 
9780873893626
Excerpt: 
Measuring customer satisfaction : survey design, use, and statistical analysis methods / Hayes, Bob
Relevance: 
0.7446
Available:
Go to:Search Results
|
Search Facets
|
Top of Page