Search Results for Customer services

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Assessing service quality : satisfying the expectations of library customers

Hernon, Peter Altman, Ellen. Dugan, Robert E., 1952-

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913086

Excerpt:

Public services (Libraries) -- United States -- Evaluation

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What stays in Vegas : the world of personal data--lifeblood of big business--and the end of privacy as we know it

Tanner, Adam

2014

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781610394185

Excerpt:

Casinos -- Nevada -- Las Vegas -- Customer services -- Case studies

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The death of corporate reputation : how integrity has been destroyed on Wall Street

Macey, Jonathan R., author

2013

Perpustakaan Kuala Lumpur

ISBN

9780133039702

Excerpt:

Financial institutions -- Customer services -- United States

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Protecting main street : measuring the customer experience in financial services for business and public policy

Lubin, Paul C.

2011

Perpustakaan Kuala Lumpur

ISBN

9780415996013

Excerpt:

Protecting main street : measuring the customer experience in financial services for business and

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Defusing the angry patron : a how-to-do-it manual for librarians

Rubin, Rhea Joyce, 1950-

2011

ISBN

9781555707316

Excerpt:

Customer services - United States

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Assessing service quality : satisfying the expectations of library customers

Hernon, Peter. Altman, Ellen

2010

Perpustakaan Kuala Lumpur

ISBN

9780838910214

Excerpt:

Public services (Libraries) -- United States -- Evaluation

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Delivering satisfaction and service quality : a customer-based approach for libraries

Hernon, Peter Whitman, John R.

2009

Perpustakaan Kuala Lumpur

ISBN

9788184082425

Excerpt:

Reference services (libraries) -- United States -- Management.

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The quality library : a guide to staff-driven improvement, better efficiency and happier customers

Laughlin, Sara Wilson , Ray W.

2009

Perpustakaan Kuala Lumpur

ISBN

9788184082463

Excerpt:

Customer services -- United States

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The quality library : A guide to staff-driven improvement, better efficiency, and happier customers

Laughlin, Sara 1949- Wilson, Ray W.

2008

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur

ISBN

9780838909522

Excerpt:

Customer services -- United States

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Do the right thing : How dedicated employees create loyal customerd and large profits

Parker, James F. (James Francis) 1947-

2008

ISBN

9780132343343

Excerpt:

Customer services -- United States

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The financial services marketing handbook : tactics and techniques that produce result

ehrlich, Evelyn

2004

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781576601563

Excerpt:

Financial services industry- United States- Marketing

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Beans : four principles for running a business in good times or bad : a business fable taken from real life

Yerkes, Leslie A. Yerkes Decker, Charles

2003

ISBN

9780787967642

Excerpt:

Customer services - United States

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