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Helping Patrons Find Their Roots : A Genealogy Handbook For Librarians

Schultz, Janice Lindgren,

2018

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838916445

Excerpt:

Reference services (Libraries) -- United States.

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Designing and implementing virtual reference services : a LITA guide

Thomsett-Scott, Beth C., editor of compilation

2013

Perpustakaan Kuala Lumpur

ISBN

9781555708993

Excerpt:

Electronic reference services (Libraries) -- United States -- Case studies

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Delivering satisfaction and service quality : a customer-based approach for libraries

Hernon, Peter Whitman, John R.

2009

Perpustakaan Kuala Lumpur

ISBN

9788184082425

Excerpt:

Reference services (libraries) -- United States -- Management.

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The desk and beyond : Next generation reference services

Steiner, Sarah Madden, M. Leslie

2008

Perpustakaan Jabatan

ISBN

9780838909645

Excerpt:

Electronic reference services (Libraries) -- United States

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Reader's advisory guide to nonfiction

Wyatt, Neal

2007

Perpustakaan Kuala Lumpur

ISBN

9780838909362

Excerpt:

Public libraries -- reference services -- United States

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Public services in law libraries : evolution and innovation in the 21st century

2007

Perpustakaan Kuala Lumpur

ISBN

9780789037152

Excerpt:

Law libraries -- Reference services -- United States

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Delivering satisfaction and service quality : a customer-based approach for libraries

Hernon, Peter Whitman, John R.

2001

Perpustakaan Kuala Lumpur

ISBN

9780838907894

Excerpt:

Reference services (libraries) -- United States -- Management.

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