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Rubin, Rhea Joyce.

2006

Perpustakaan Jabatan

ISBN

9780838935606

Excerpt:

Demonstrating results : Using outcome measurement in your library / Rubin, Rhea Joyce.

Relevance:

0.1797

Available:

Rubin, Rhea Joyce, 1950-

2011

ISBN

9781555707316

Excerpt:

Defusing the angry patron : a how-to-do-it manual for librarians / Rubin, Rhea Joyce, 1950-

Relevance:

0.1499

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