Overpromise and overdeliver : The secrets of unshakable customer loyalty

Title:

Author:

Barrera, Rick

ISBN:

9781591840619

Personal Author:

Publication Information:

New York : Portfolio, 2005

Physical Description:

1 CD-ROM ; 4 3/4 in.

General Note:

Includes index

Includes CD/DVD

Subject Term:

Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur	39292004114890	Accompanying Material	(CD)658.8343/BAR	Searching... Unknown